Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a store credit.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Hello@theoutlawboutique.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Hello@theoutlawboutique.com.

Damages and issues

Damaged or defective items must be reported to The Outlaw Boutique within 5 days of delivery. Please include your order number and clear photos of the item and any affected packaging. Claims submitted after this timeframe are not eligible for a refund, replacement, or store credit.  Damage caused by wear, washing, improper care, or misuse is not covered.

Exceptions / non-returnable items
Certain types of items cannot be returned, items will be marked final sale.  Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
All refunds will be issued as store credit.  We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll receive an e-gift card.  If more than 15 business days have passed since we’ve approved your return, please contact us at Hello@theoutlawboutique.com.